This Privacy Policy explains how Flipturn Labs Pvt. Ltd. (“Meringoo,” “we,” “our,” or “us”) and its brand partners collect, use, and share information about you when you use our websites, mobile applications, or other services that link to this policy (collectively, our “Services”).

By using our Services, you agree to the collection and use of information as described here.

1. Scope

This policy applies to information we collect when you:

Create or log into a meringoo account

Participate in brand campaigns or polls

Redeem rewards or coins

Contact support or interact with us on social media

Access any brand community powered by meringoo

For information collected directly by our Brand Partners, please refer to their individual privacy policies.

2. Information We Collect

   
   

   A. Information You Provide

We collect information you provide directly to us, including:

Name, email address, username, and profile picture

Demographic information you choose to share

Responses to polls, campaigns, and brand activities

Information submitted during reward redemptions or feedback forms

Communication with support or community teams

If you represent a brand, we may also collect company name, role, and contact details.

Payment information for reward or campaign transactions is processed securely by third-party payment providers (e.g., Razorpay, Stripe). Meringoo does not store card details.

B. Information We Collect Automatically

When you use our Services, we automatically collect:

Device and browser information (e.g., IP address, OS, type, version)

Activity data (pages viewed, buttons clicked, brands followed, rewards redeemed)

Log and analytics data from cookies and tracking technologies

Approximate location (based on IP or device permissions)

C. Information from Third Parties

We may receive information from:

Brand Partners (e.g., purchase history, campaign participation, reward redemption status)

Third-party login providers (Google, Apple, etc.)

Analytics and marketing platforms

3. How We Use Information

We use your information to:

Provide, maintain, and improve our platform and reward systems

Enable brand campaigns and community participation

Personalize your experience (e.g., show relevant brands and offers)

Process transactions and redemptions

Send service updates, security alerts, and support responses

Prevent fraud and misuse of our Services

Comply with applicable legal obligations

We may aggregate or anonymize data for analytics and insights that do not identify you.

4. Sharing of Information

We may share personal information:

With brand partners whose campaigns you join or interact with

With vendors and service providers (e.g., hosting, analytics, payment, marketing)

When required by law or legal request

To protect meringoo, our users, or the public

During mergers, acquisitions, or asset transfers

We may also share de-identified or aggregated data for research and insights.

5. International Data Transfers

Meringoo is headquartered in India with operations and service providers in the United States and other regions. Data may be transferred and stored in jurisdictions with different data protection laws.
We take reasonable steps to ensure your information is handled securely and in accordance with this policy.

6. Cookies & Tracking

We use cookies and similar technologies to:

Keep you logged in

Understand how users engage with the platform

Improve performance and personalize content

You can manage or disable cookies in your browser settings, but some features may not function properly.

7. Data Retention

We retain personal data as long as your account is active or as necessary to provide Services, comply with legal obligations, or resolve disputes.

8. Security

We implement administrative, technical, and physical safeguards to protect your information.
However, no online service is completely secure — use meringoo responsibly and report any concerns to itsmeringoo@gmail.com

9. Your Rights

Depending on your region, you may have the right to:

Access and correct your data

Request deletion of your account

Withdraw consent for marketing communications

Restrict or object to data processing (where applicable under GDPR or local law)

To exercise these rights, contact itsmeringoo@gmail.com

10. Children’s Privacy

meringoo is not intended for users under 18. We do not knowingly collect personal information from minors. If you believe a child has provided us data, please contact itsmeringoo@gmail.com
for deletion.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted with an updated date at the top. Continued use of our Services means you accept the revised policy.

12. Contact Us

For privacy concerns, questions, or data requests, please contact:

Email: itsmeringoo@gmail.com

India HQ: Bangalore, Karnataka